Service doesn’t end with your hearing aid dispensing. Devices purchased through us have a three-year warranty. If you don’t think your hearing aids are working properly, stop in and see us.
You may try to turn the hearing aid on in the morning and find that there is no sound or maybe the battery door has come unhinged. Things happen, even when the hearing aids are properly cared for.
Hearing aids are comprised of tiny electrical components that may experience wear and tear over time. Whether it’s simply due to aging or if the units have been exposed to moisture, excessive wax, debris or physical damage, we’ll assess the problem and get it fixed.
We’re able to service most major manufacturers, whether your hearing aids were purchased from us or not. Many repairs can be done in the office and won’t require you to leave the hearing aid with us. If your hearing aids must be returned to the factory for repair, we’ll arrange for shipping and return to you. We’ll also act as a liaison between you and the manufacturer to ensure you are up-to-date and know when you’ll be getting your devices back.
Devices come with a warranty when purchased new. If your warranty has expired, it is still possible to repair most hearing aids for a small fee, depending on the extent of the repair and the age of the device. Depending on the hearing aid manufacturer, this repair may come with a new year-long warranty. In the event your hearing aid is severely damaged and unable to be repaired, our professionals will work with you to determine what devices would be best for your current needs.
One easy way to keep your hearing aids in good working order is by properly caring for the devices. Regular maintenance and deep-cleaning will help them perform at their peak. This means cleaning them daily with a dry cloth, removing batteries at night to allow any moisture to evaporate and examining them periodically for any scratches, cracks or damages. To protect your investment, bring your hearing aids in for regular cleaning every six months.