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Sandy Zabel

Sandy Zabel earned her bachelor of science in finance and accounting from Kansas State University. She has worked as an accountant, a financial analyst and a small business owner. Most recently, she helped shape the development department of another local non-profit; planning events, cultivating donor relationships and educating the community about the great work going on in support of our neighbors.

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Becky Winkler

Becky is a bilingual speech-language pathologist who enjoys helping children of all ages improve their ability to communicate. She has a bachelor’s degree in psychology and Latin American studies from Brandeis University and a master’s in communication sciences and disorders from the Massachusetts General Hospital Institute of Health Professions. Prior to becoming a speech therapist, Becky was a teacher for six years in grades K-2. She provides therapy in both English and Spanish and is licensed in Tennessee and certified by the American Speech-Language-Hearing Association (ASHA). In addition to spoken language, Becky is passionate about reading and has over ten years of experience providing literacy intervention for struggling readers.

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Dr. Gretchen Switzer, Au.D., CCC-A

Dr. Gretchen Switzer drove more than 2,000 miles in an RV with her family from Coeur d’Alene, Idaho to be part of our team. She is a graduate of the University of South Alabama, where she earned her Doctor of Audiology, and has been in practice for more than 16 years. Dr. Gretchen’s experience extends from working with newborns to supporting seniors along their hearing journeys.

Jennifer Farner

Jennifer Farner

Jennifer has a Bachelor’s of Science degree from the University of Georgia in Communication Sciences and Disorders. She also has a Master’s Degree from the University of Georgia in Special Education. She has experience as a special education teacher and early intervention specialist. Jennifer loves being a wife and the mom of 4 very active children. In her spare time, she loves attending sport events, camping, swimming and going to the beach.

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Minnich Oakley

Minnich is currently attending the University of Tennessee at Chattanooga for a bachelor’s degree in business marketing. She is assisting around the office, as well as in marketing initiatives to help expand the Center’s reach throughout the area.

Ava Mathis

Ava Mathis, MSOT, OTR/L

Ava received her Master of Science in Occupational Therapy (MSOT) from Brenau University in Gainesville, Georgia. She has over seven years of experience as an Occupational Therapist. Ava is passionate about helping others, especially helping children to thrive in daily life and to enhance their overall wellbeing. She enjoys spending time with her family, reading, being outdoors, and traveling.

Pam Burrows Headshot

Pam Burrows

Pam grew up in Chattanooga, where she raised two children. She has over 30 years of experience with children and infants, including daycare management, elementary substitute teaching and as a personal nanny. Working as a newborn hearing screener allows her to continue the passion she has for the health and wellbeing of babies.

Beth Lowe Headshot

Beth Lowe

Beth has a Bachelor of Science in Marketing from the University of Illinois. She worked in account management at a market research company and as a promotions manager at The Greater Chicago Food Depository before moving to Chattanooga. As a Newborn Hearing Screener, Beth loves working with babies.

Pam Hosterman

Pam Hosterman, M.S. CCC-SLP

Pam Hosterman has been with the Speech & Hearing Center since 1984. She obtained her bachelor’s degree at Penn State University and her master’s degree at Southern Illinois University at Edwardsville. Pam is a member of The American Speech and Hearing Association (ASHA) and is a certified dispenser for SpeechEasy®, an anti-dysfluency devise. Pam believes that a child’s development of communication skills is crucial for building strong self-confidence. She also enjoys instructing and encouraging parents on working with their children so they can help them meet their learning potential. Pam is a licensed speech-language pathologist in Georgia and Tennessee and is certified by the American Speech-Hearing Association (ASHA).

Carla Wiksell

Carla Wiksell, M.A., CCC-SLP

Carla Wiksell is a senior speech-language pathologist and has been with the Speech & Hearing Center since 1991. In her role, she provides therapy services for patients of all ages and heads up the Center’s screening program at area schools. Prior to the Center, she served as a speech-language pathologist for Bardstown City Schools in Kentucky. Carla obtained her bachelor’s degree at Murray State University and her master’s degree at University of Tennessee at Knoxville. She is licensed in Georgia and Tennessee and is certified by the American Speech-Hearing Association (ASHA). She is also a certified dispenser for SpeechEasy®, an anti-dysfluency devise.