Our Team Leaders
Ursula Chaplin, M.A, CCC-A
Director of Audiology, Audiologist
Ursula received her Bachelor's of Science in Speech Pathology & Audiology and her Master's of Arts in Audiology from Kent State University in Ohio . She has extensive experience working with adult and pediatric patients in a variety of clinical settings. She specializes in diagnostics and the treatment of hearing loss via hearing aids. She is a member of the Tennessee Association of Audiology and Speech-Language Pathologists (TAASLP) and the Tennessee Academy of Audiology (TAA).
Credentials: Ursula is a licensed Audiologist in Tennessee and Georgia and is certified by the American Speech-Hearing Association (ASHA)
Pam Hosterman, M.S. CCC-SLP
Director of Speech Language Pathology
Pam Hosterman is an M.S. CCC-SLP. She has been with the Speech & Hearing Center since 1984. She obtained her bachelor’s degree at Penn State University and her master’s degree at Southern Illinois University at Edwardsville. Pam is a member of The American Speech and Hearing Association (ASHA), she is also a certified dispenser for SpeechEasy®, an anti-dysfluency devise. Pam believes that a child’s development of communication skills is crucial for building strong self-confidence, and as a child’s self-esteem is stimulated, he/she can further challenge himself/herself to learn and grow into a strong adult. She also enjoys instructing and encouraging parents how to work with their children so they can provide the stimulation and opportunities to further help their child meet his/her learning potential.
Credentials: Pam is a licensed SLP in Georgia and Tennessee and is certified by the American Speech-Hearing Association (ASHA).
Hearing Health Representative
(423) 622-6900 ext 202
Cora LeSar is our Hearing Health Representative. Cora graduated from The University of Tennessee at Chattanooga with a Bachelors of Arts in Communication and a minor in Promotion. She held several leadership roles in the community work of Alpha Delta Pi sorority. Cora loves to be a support, walking our patients through their entire hearing loss journey and is always there to answer any hearing related questions. She also coordinates our monthly Hearing University program for patients, caregivers and other interested members of the community. She enjoys getting to build relationships with patients. Cora is passionate about helping people regain their hearing because every day she gets to witness improvement's in our patient's quality of life!