Why Does My Hearing Aid Keep Shutting Off?

hearing aid held in palm of hand

Anyone who wears a hearing aid needs to have a full understanding of how to use it properly, including a comprehension of how to deal with some of the more common problems that can occur. Even with the best cleaning and maintenance routine, your hearing aid can still develop issues after years of use. 

One of the most common situations that can occur with a hearing aid is that it shuts off frequently. This can be a bit of a hassle, but it is pretty simple to get to the bottom of it and overcome it. Let’s take a look at this whole situation in some detail right now.


One of the most common reasons that a hearing aid might continue to cut out is because of moisture. If there is any moisture in the electrics of the hearing aid itself, this can lead to it being shut off regularly. Moisture can effectively block up the microphones, speakers and wires, thus leading to some issues with the hearing aid not working properly and shutting itself off.

To avoid this, simply make sure that you aim to keep your hearing aids away from moisture as best as you can. You should store them in some kind of desiccant to help them dry out even the small amounts of moisture that they might have. This is generally going to be enough to avoid this issue. You might also want to make sure that you are not wearing them during swimming, bathing or other situations where they might get wet.

Wax trap

The wax trap is an important part of a hearing aid and helps to ensure that it works properly. But if there are any issues with a wax trap, then this can be something that leads to other problems, such as the hearing aid switching itself off, or at least appearing to in terms of what you hear while wearing it.

The simple solution to this is to make sure that you are keeping the wax trap clean at all times. You should aim to clean out the wax trap every day and a deeper clean once a week to make sure that this issue does not occur for you.

Improper storage

We have already looked briefly at the issue of storage, as it is an important aspect of avoiding moisture getting into the hearing aid. But that is not the only reason that you need to take care with the storage of the hearing aid – there are also many other ways in which a hearing aid can be damaged by improper storage, such as being open to the elements and getting too cold. In general, just aim to store your hearing aid in its case and do all you can to protect it from the elements.

Dropping the hearing aid

Something that most hearing aid wearers do from time to time is accidentally dropping the hearing aid on some a hard surface. This is obviously easy to happen, but when it does, it can mean that the hearing aid actually gets damaged. Even if it is a top-of-the-range piece, this can still happen if the drop is severe enough, so you should aim to avoid this. It’s just a matter of taking care as you place or remove the hearing aid from your ear and storing it in its case as required.

Incorrect battery placement

When you put the battery in, you might accidentally put it in the wrong way. This is a common issue, and of course it is easy to resolve as long as you remember to check the battery in this way. If your hearing aid is not turning on at all, simply open it up and take a look. You might find that the battery is not quite in place in the right way or that it is even missing entirely, which obviously means the hearing aid cannot work.

Those are just some of the most common reasons that your hearing aid might keep shutting off. If you are still having regular problems with your hearing aid, you might want to consider going to see your audiologist about it. They should be able to help, and it might require a replacement of your hearing aid.

To find out more or seek advice, don’t hesitate to contact The Speech & Hearing Center at this phone number: 423-622-6900.